Shipping Policy
At Ratan Zone, we aim to deliver your favorite sarees and kurtis quickly and safely. Please read our shipping policy carefully to understand how we handle order processing and delivery.
1. Order Processing
All confirmed orders are processed within 1–3 business days (excluding Sundays and public holidays). You will receive a confirmation email or message once your order has been shipped.
2. Shipping Partners
We work with trusted courier partners to ensure timely and secure delivery of your products across India. Tracking details will be shared once your order is dispatched.
3. Estimated Delivery Time
- Within Telangana & Andhra Pradesh: 3–5 business days
- Rest of India: 5–8 business days
Please note that delivery timelines may vary depending on your location, courier delays, or unforeseen circumstances.
4. Shipping Charges
We offer Free Shipping Across India on all orders unless mentioned otherwise during promotional periods or specific product listings.
5. Order Tracking
Once your order is shipped, a tracking ID will be sent via email or SMS. You can use it to track your package on the courier partner’s website.
6. Address Accuracy
Please ensure that all shipping details are entered correctly at the time of checkout. Ratan Zone will not be responsible for delays or failed deliveries due to incorrect or incomplete addresses.
7. Delayed or Lost Packages
In rare cases of courier delays or lost packages, please contact our support team. We will coordinate with the courier partner to resolve the issue promptly.
8. International Shipping
Currently, Ratan Zone ships only within India. International shipping options may be introduced in the future.
9. Contact Us
For any shipping-related questions or assistance, please contact us at:
📧 Email: support@ratazone.com
📞 Phone: +91 98765 43210
📍 Address: Ratan Zone, Hyderabad, Telangana, India